Centre Information

The Management Office:
Look for the glass door on the left when entering Riverside from the Bridge Street entrance. The Management office is on the first floor.

Centre Opening Hours:
Monday to Saturday: 8.30am until 6pm.

Sunday: 10am until 4pm.

Bank Holiday’s: 10am until 4pm, excluding the following:

Good Friday: normal trading hours (8.30am until 6pm).

Spring Bank Holiday: normal trading hours (8.30am until 6pm).

Christmas Eve: Sunday trading hours (10am until 4pm).

The Centre is closed Easter Sunday, Christmas Day, Boxing Day and New Year’s Day.

*Please check with individual stores for their trading hours.

Security/CCTV:
Riverside has a Security Team and CCTV coverage.
Management Office Telephone Number: 01386 49442.

Parking:
Riverside operates a multi-storey car park of 259 spaces on 6 levels.
Level 6 of the car park, or upper level, leads directly into the shopping centre.

The car park is managed by Euro Car Parks (Tel No. 0207 563 3000).

The car park entrance height is 6ft 3 inches or 1.9metres.

Parking Charges Including Blue Badge Holders:
Monday to Sunday (including Bank Holidays):

Up to 1 Hour £0.80
Up to 2 Hours £1.50
Up to 3 Hours £2.00
Up to 4 Hours £3.00
24 Hours £4.00

Monday to Saturday – The car park is opened at 07.30am and locked at 6.30pm.

Sunday’s and Bank Holidays – The car park is opened at 09.30am and locked at 4.30pm.

*The car park is locked outside the above times. There is no release service when the car park is locked/closed.

Disabled Services:
10 Disabled car parking spaces are available on Level 6 of the car park adjacent to Riverside’s Shopmobility unit which provides disabled facilities.

Parent and Baby Facilities:
10 Parent & Child Car Parking Spaces are available on Level 6 of the Car Park.