Centre Information

Covid-19 Updates:

Monday 12th April 2021

Following the recent government announcement on the roadmap to lifting restrictions, non-essential stores will reopen from today.

*Please check with individual stores for their trading hours.

Access to the centre will be closely monitored with visitor capacity carefully controlled to help maintain social distancing and to protect our customers, tenants and staff. If the density of shoppers rises to levels that may prevent social distancing, access to the centre will be reduced or temporarily stopped until guest numbers reduce.

We want everyone to feel as safe as possible and ask our shoppers to adhere to the government’s guidance on social distancing to reduce social interaction between people to help prevent the transmission of Coronavirus (COVID-19):

  • Do not enter the centre if you are experiencing any of the COVID-19 symptoms.
  • Face coverings must be worn in the centre at all times unless you are exempt.
  • Maintain a distance of at least 2 metres from all other members of the public.
  • Strictly observe the stores’ social distancing measures as instructed by their staff.
  • Remember to follow the ‘hands, face, space’ guidance

Please respect and follow the instructions outlined by our retail stores and centre teams.

We continue to implement a number of preventative measures, which we have since the outbreak of COVID-19, including escalating the intensity and frequency of our cleaning procedures, providing instructional signage and encouraging all our visitors and staff to practice good hygiene with regular hand washing.

Your ongoing support and understanding is really appreciated.

In the meantime, please stay safe and healthy while we all get through this together.

Thursday 25th February 2021

Following the recent government announcement on the roadmap to lifting restrictions, we hope to see non-essential stores to begin to open from 12th April. Until that time, Riverside is open for stores selling essential products and takeaway services only.

Tenants currently open: Savers, Home Bargains, Coffee Moments (takeaway only) and Corner Kitchen.

*Please check with individual stores for their trading hours.

Remember to shop alone where possible, adhere to the social distancing guidelines and wear a face covering unless you are exempt.

Stay safe everyone, we are almost there.

Tuesday 5th January 2021 

Our priority continues to be the safety and wellbeing for our customers, tenants and staff at Riverside Shopping Centre.

Following the latest government announcement, Riverside remains open for shops providing essential goods and services and cafes providing takeaway.

Tenants currently open: Savers, Home Bargains, Coffee Moments (takeaway only) and Corner Kitchen.

*Please check with individual stores for their trading hours.

Access to the centre will be closely monitored with visitor capacity carefully controlled to help maintain social distancing and to protect our customers, tenants and staff. If the density of shoppers rises to levels that may prevent social distancing, access to the centre will be reduced or temporarily stopped until guest numbers reduce.

We want everyone to feel as safe as possible and ask our shoppers to adhere to the government’s guidance on social distancing to reduce social interaction between people to help prevent the transmission of Coronavirus (COVID-19):

  • Do not enter the centre if you are experiencing any of the COVID-19 symptoms.
  • Face coverings must be worn in the centre at all times unless you are exempt.
  • Maintain a distance of at least 2 metres from all other members of the public.
  • Strictly observe the stores’ social distancing measures as instructed by their staff.
  • Remember to follow the ‘hands, face, space’ guidance

Please respect and follow the instructions outlined by our retail stores and centre teams.

We continue to implement a number of preventative measures, which we have since the outbreak of COVID-19, including escalating the intensity and frequency of our cleaning procedures, providing instructional signage and encouraging all our visitors and staff to practice good hygiene with regular hand washing.

Your ongoing support and understanding is really appreciated.

In the meantime, please stay safe and healthy while we all get through this together.

The Management Offices:
Look for the glass door on the left when entering Riverside from the Bridge Street Entrance. The Management Offices are on the first floor.

Centre Opening Hours:
Monday to Saturday: 8.30am until 6pm

Sunday: 10am until 4pm

Bank Holiday’s: 10am until 4pm, excluding Good Friday which is normal trading hours (8.30am until 6pm).

The centre is closed Easter Sunday, Christmas Day and New Years Day.

*Please check with individual stores for their trading hours.

Security/CCTV:
Riverside has a Security Team and CCTV coverage.
Management Office Telephone Number: 01386 49442.

Parking:
Riverside operates a multi storey car park of 259 spaces on 6 levels.
Level 6 of the car park, or upper level, leads directly into the shopping centre.

The car park is managed by Euro Car Parks (Tel No. 0207 563 3000).

The car park entrance height is 6 ft 3 inches or 1.9 metres.

Parking charges including blue badge holders:
Monday to Sunday (including Bank Holidays):

Up to 1 Hour £0.80
Up to 2 Hours £1.50
Up to 3 Hours £2.00
Up to 4 Hours £3.00
24 Hours £4.00

Monday to Saturday – The car park is opened at 07.30am and locked at 6.30pm.

Sunday’s and Bank Holidays – The car park is opened at 09.30am and locked at 4.30pm.

The car park is locked outside the above times. There is no release service when the car park is locked/closed.

Disabled Services:
10 Disabled car parking spaces are available on Level 6 of the car park adjacent to Riverside’s Shopmobility unit which provides disabled facilities.

The Disabled Toilet is located in the Public Hall Mall near the entrance of the Public Hall.

Parent and Baby Facilities:
10 Parent & Child Car Parking Spaces are available on Level 6 of the Car Park.
There is both a Baby Changing Facility and a Parent and Child facility in the main toilet block located in the centre of Riverside in the New Jersey Sidewalk Mall (near Coffee Moments).

Display Area/Promotional Space Hire:

Whether you’re looking to launch a new product, promote your services, reinforce your market position or identify new customers, the mall space at Riverside Shopping Centre presents an excellent opportunity.

For further details please contact our commercialisation partners, Forum RCP:

jill@forumrcp.com

07958 472034

kate@forumrcp.com

07507 755 626

www.forumrcp.com